Health & safety
First response and crisis management
First and foremost, our in country staff in each destination are comprehensively trained to ensure the health and safety of your intern during their time on the program. Our crisis management procedure – which we call our First Response – has been custom-designed by Control Risks, and our staff are regularly trained and retrained on it. With this 24/7 support in country, we can assure you that the health and well-being of each and every one of the interns is of utmost importance and priority to us.
The health and safety of our program participants is our number one priority. Please find our response to COVID-19 here.
Prior to arriving on program, your intern will be given a welcome pack and resources regarding workplace culture in their internship destination. These resources provide everything your son or daughter needs to know to stay safe while living and interning abroad.
When your intern arrives at the airport, we will have one of our drivers waiting for them to bring them to their accommodation. Their first weekend, they also will partake in a welcome orientation which covers health and safety in the local destination. Throughout their entire internship program, they also will have 24/7 support from our local team in the destination. We also understand that going abroad is a big step, which is why we provide your intern with a three month subscription to Talkspace, a service which connects them to a licensed therapist via text, phone or video call.
How to stay in touch
We will help your intern acquire a local mobile phone SIM card upon arrival in order to stay in contact with our in-country team and their fellow interns, as well as to enable international communication in case they need to get in contact with family or friends quickly. If you are unable to contact them, feel free to call our offices and speak with one of our in-country staff members, so that we can connect with your son or daughter in the destination.